Registration &
Rates
The key answers at a glance
Here you will find answers to the questions we are most frequently asked about appointments, insurance, the treatment process and our areas of specialisation. If you have any further questions, please feel free to contact the PhysioKinex team.
Prices & Health Insurance
On medical prescription
PhysioKinex GmbH is recognised by all Swiss health insurance providers and supplementary insurance schemes. With a doctor’s prescription, the cost of treatment is covered by basic health insurance or accident insurance and billed in accordance with the applicable rates.
Private payers
30 minutes: CHF 70.00
60 minutes: CHF 130.00
Appointments not cancelled at least 24 hours in advance will be charged at the standard rate.
Key Questions & Answers (FAQ)
Do I need a doctor’s prescription?
No, a doctor’s referral is not strictly necessary. With a doctor’s referral, the costs will be covered by your basic health insurance or, in the event of an accident, by your accident insurance. Without a referral, you can come as a self-paying patient: a 30-minute session costs CHF 70.00
How can I book an appointment?
The easiest way is online via our booking system, which is available 24 hours a day. Alternatively, you can book by telephone on 044 544 30 90 or by email at info@physiokinex.ch.
What do I need to bring with me to my first appointment?
Doctor’s prescription (if available), health insurance card, any imaging results and medical reports you may have, and comfortable sportswear.
What happens if I need to cancel an appointment?
Appointments that are not cancelled at least 24 hours in advance will be invoiced to you privately.
Are there any parking spaces?
Yes. There are patient parking spaces available in the basement: the first 30 minutes are free of charge. Access is via Industriestrasse.
In which languages are the treatments available?
The PhysioKinex team offers treatments in German, English and Greek.
How long does a treatment session last?
A therapy session usually lasts 30 minutes. Please do not hesitate to contact us if you have any specific concerns or complex issues.
How many sessions are needed?
This varies from person to person and depends on the diagnosis, duration and severity of the symptoms. Following the initial assessment, we will provide you with a realistic estimate.
Do you offer sports physiotherapy and post-operative rehabilitation?
Yes. Vasileios Papaioannou and his team will support you from the early stages of mobilisation following an injury or operation right through to a safe return to sport, including injury prevention and load management.
Further questions
Do you have a question that isn’t answered here?
Please get in touch.